In VITEDLY, we promise 100% SATISFACTION! We want to ensure you're happy and you receive nothing but quality products.
For Digital Invitations:
If you are not 100% satisfied with your purchase, you can exchange it for something else. You can exchange your purchase for up to 30 days from the purchase date.
We offer refunds on purchase of our digital goods. However, since we deal with digital goods, we honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the email, you did not receive a delivery email from us. Vitedly.com may require you to first submit proof that you have submitted a report to the email service describing the missing item.
Download issues: You have problems that prevent you from downloading the product. Vitedly.com recommends that you contact the support team for your browser provider.
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check product samples of each type of the product offered before making a purchase.
For Print on Demand Items (T-shirts, Mugs etc):
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at email@example.com with photos of wrong/damaged items and we’ll sort that out for you.
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at firstname.lastname@example.org!
Read more through our FAQ's page under Print on Demand category.
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