FAQ

Invitations Print on Demand General QUESTIONS Size Chart

Invitations that are provided digitally in JPEG and PDF format. These files can be printed or can be sent electronically via text, email or social media.

Professional Printer

If you’re considering a professional printer, We recommend Prints of Love. Our shop has partnered with them to offer fast, high quality yet affordable printing.

Plus free 2-3 day U.S. shipping and free envelopes! Check them out here


Print at Home

If you opt to print with your home printer. You'll need the 8.5x11 PDF file with 2 set up on a page that will be included in your download. You'll need to cut them out yourself. You can also buy the pre-cut 4x6 / 5x7 cardstock or photo paper if you want to print them individually.

If you are looking for a paper to purchase in an office supply store to print on, you should look for a heavy weight (we like a minimum of 100 lb. but some 90 or 80 lb options available in stores are a nice weight, too) and photo-quality brand. HP, Avery and Neenah all offer nice quality cardstock and/or photo paper. You can find these at office supply stores such as Office Max or Office Depot.

Pro tip: Be sure to pay attention to the printer type that's indicated on the packaging - inkjet or laser - and choose whichever type of printer you have. You would not want to print on laser paper with an inkjet printer.

No, we will be editing the files for you with your provided info.

Yes! We offer unlimited revisions until you are satisfied with your order.

NO, You can checkout as guest.

The benefit of having an account in vitedly is to take advantage of our speedy checkout and easy access to your order history.

Never miss out of our future discount coupons and special offers! CREATE AN ACCOUNT HERE!

Files will be delivered within 12hrs or less from time of your order. It will be sent to your email.

Yes, you can print as many as you need.

You can send the info by contacting us here.

Add the following info in the message box:

  • Your Order Number:

  • Birthday Info:

  • Name
  • Age
  • Date
  • Time
  • Location of party
  • RSVP information
  • Additional notes (Optional)
  • Preferred Invite size (4x6 or 5x7)
  • Preferred File format (JPEG or PDF)

Our top priority is to provide exceptional customer service thus the GUARANTEE of a 12HR delivery of our personalized invitations.

Please check the email you provided or check the spam folder of your email. Many times the culprit is the email ending in the spam folder.

Please allow 3 to 5 business days for your item(s) to be fulfilled before shipment. After your item(s) have been processed, you will receive a tracking code and approximate shipping times are as follows:

  • United States: Avg. 3 - 5 business days (after fulfillment).
  • Canada: Avg. 7 - 10 business days (after fulfillment). 
  • United Kingdom: Avg. 3 - 5 business days (after fulfillment).  
  • Australia: Avg. 13 - 15 business days (after fulfillment).  
  • Rest of the world: Avg. 15 - 25 business days (after fulfillment).

All orders will originate from Los Angeles, California. For European countries orders will originate in Riga, Latvia.

An additional customs and tax fee can occur on international orders. This fee is not in our control  and is assessed by your local customs office. Customs policies vary widely for every country so  please check with your local customs office directly to see if they apply duties and taxes to your  purchases.  

Before getting in touch with us, please help us out by doing the following: 

  •  Check your shipping confirmation email for any mistakes in the delivery address. 
  •  Ask your local post office if they have your package. 
  •  Stop by your neighbors in case the courier left the package with them.   

Pro tip: Package theft is on the rise— ​ If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!   

If the shipping address was correct, and the package wasn't left at the post office or at your  neighbor’s, get in touch with us at admin@vitedly.com with your order number.   

If you did find a mistake in your delivery address, we can send you a replacement order but  shipping will be at your own cost.  

Pro tip: The zip code is the most important part of the address. Use a simple tool like ​ USPS ZIP code lookup ​ to make sure you get it right!

The same company that manufactures our products also ship them for us from locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

This allows for minimal processing time when it comes to getting your goods to your door. No need to wait for a 3rd party shipping channel, no need to wait for a warehouse to receive anything. You order, we print and ship and you receive awesome merchandise!

If your shipping method includes tracking, you’ll receive a tracking link via email when your order  ships out. If you have any questions about your tracking or shipment, drop us a line at admin@vitedly.com

We accept most payments including Visa, MasterCard, Paypal, American Express, JCB, Discover, and Diners Club.

Our store is powered by Shopify. Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify.

Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.

Note: For now, we are only offering Standard shipping via USPS for US orders, and 1st Class International mail for all other countries. Expedited will be added as soon as it becomes available.


We are not responsible for any damage or delays incurred by the shipping service. Weather, holidays and any other delays are out of our control. We do our best to process your orders as soon as possible and cannot control any delays that may occur within the USPS.

Please advise: we are not responsible for addresses entered incorrectly and will ship to the address that is on your order so please be sure to confirm the address to which you are shipping.

We want to ensure you're happy and you receive nothing but quality products from Vitedly. We cannot refund items damaged during the shipping process. In this event, you must file a claim with the carrier.

We offer a full refund (excluding original shipping cost) or an exchange on damaged or blemished items. If there is something wrong with your order - wrong size, wrong shirt or if your goods are in any way damaged, defective or blemished when you receive them, please do not hesitate to contact us about replacement or refund within 15 days of your delivery. Email us at admin@vitedly.com, include pictures if possible, and we'll do our best to make the returns process easy.

In the event that you'll need to return the package, please do the following:

1. Repackage your item(s) you are returning securely
(in the same box or in a box comparable to the one you received your item in).


2. Include a copy of your packing slip and the order# with the item(s) you are returning.


3. If a product is blemished or defective, it may be exchanged for items of equal value. which will be shipped to you at no additional charge.


4. Keep your tracking number to ensure the package is returned to us. We are not responsible for packages that never arrive.

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store.

Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let  us know at admin@vitedly.com within a week after receiving your order. Include your  order number and photos of the mislabeled item, and we’ll send you a new one, or issue a  refund

Toddler Premium Tee | BELLA + CANVAS 3001T


Youth Premium Tee | BELLA + CANVAS 3001Y


UNISEX Premium T-Shirt | BELLA + CANVAS 3001

UNISEX Basic Softstyle T-Shirt | GILDAN 64000