We offer unlimited revisions until you are satisfied with your order.
Please double-check all the party details (capitalization, @ signs, etc) before sending, because I will copy/paste your information from your email.
1. You will receive your proof within 12hrs or less.
2. Approve your design. Please check carefully the file you received word by word.
3. You will receive printable HIGH RESOLUTION 300dpi file in JPEG or PDF whichever you choose.
4. Print at home or take it to your local print shop. Also you can print it online. You may print as many copies as you need OR email / send out via social media or via text.
PRINTING
• Colors may vary between online viewing and your actual printed product due to monitor calibration settings, printout settings and material type.
• If your design contains any gold foil or glitter, please be aware of the fact that it’s a digital effect. It will print with regular colors to simulate gold/glitter. There will not be any texture or actual gold foil nor glitter on your final product.
To keep gold foil effect it is better to use gloss or semi-gloss paper for printing.
COPYRIGHT NOTICE
ALL ORDERS ARE FOR PERSONAL USE ONLY!
This listing is sold solely for my time and creative services in personalizing your design. I do not sell or claim ownership of the illustrations, clipart or characterizations used in my designs as they belong to their respective copyright holders. All cards/invitations/products are for personal use only. You may not forward, share, sell or distribute the file(s), in whole or in part. They are for non-commercial use only.
DELIVERY POLICY
Upon receipt of your order, you will receive an e-mail from us with instructions to complete your download within 12hrs or less. If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.
REFUND POLICY
If you are not 100% satisfied with your purchase, you can exchange it for something else. You can exchange your purchase for up to 30 days from the purchase date.
We offer refunds on purchase of our digital goods. However, since we deal with digital goods, we honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the email, you do not receive a delivery email from us. Vitedly.com may require you to first submit proof that you have submitted a report to the email service describing the missing item.
Download issues: You have problems that prevent you from downloading the product. Vitedly.com recommends that you contact the support team for your browser provider.
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check product samples of each type of the product offered before making a purchase.
Visit our FAQs page for more info or contact us with any questions you may have and we will be sure to get back to you promptly.
